1. Booking Amount

    • For all thinner orders, a booking amount of 15% of the total payable amount is required.

    • This booking amount is included in the total order value.

  2. Cancellations

    • After Booking: The booking amount is non-refundable if the order is cancelled after booking confirmation.

    • At the Time of Delivery: If the order is cancelled at the time of delivery, 70% of the total order amount will be refunded.

    • During Delivery Process: If the order is cancelled during the delivery process (before completion of delivery), 85% of the total order amount will be refunded.